Returns & Exchanges
At Shapellx®, we want you to feel confident and comfortable in your shapewear, which is why we offer a hassle-free 60-day return and exchange policy. If your fit isn't perfect, we are committed to helping you find the right style or providing a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Ensure the items are unworn, unwashed, and have all original tags attached before securely packing them in their original packaging.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at the designated carrier location.
Receive Your Refund
Once our warehouse inspects your returned items, we will process your refund or ship your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing