Frequently Asked Questions
Everything you need to know about your Shapellx experience.
How do I find the right size for my shapewear?
To ensure the perfect fit, please refer to our comprehensive Size Guide located on each product page. We recommend taking accurate measurements of your waist and hips and comparing them to our chart rather than choosing your standard clothing size.
What is your return and exchange policy?
We offer a 60-day return and exchange window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, items must be tried on over underwear.
How long will it take to receive my order?
Standard shipping typically takes 5-8 business days within the United States. International shipping times vary by location, usually ranging from 7-15 business days. You will receive a tracking number via email once your order ships.
How should I care for my Shapellx garments?
To maintain the elasticity and compression of your shapewear, we recommend hand washing in cold water with mild detergent. Avoid machine drying; instead, lay the garment flat to air dry.
Can I wear your shapewear every day?
Yes, our products are designed with breathable, high-quality fabrics that are suitable for daily wear. However, we recommend starting with a few hours a day to allow your body to adjust to the compression.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.